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When the pandemic first struck, the financial concerns were top of mind for many organizations, as well as individuals. The pandemic and its potential impact triggered people to respond similarly to how they responded to the 2008 economic crisis.  However, this time things are different. Today’s financial system is far more resilient, we are more...
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customer success nurturing customer relationships
Relevance is Key to Customer Retention Have you heard about the yin & yang principle? Every situation has two sides. Like any other organization, at Geopointe we faced challenges with the global pandemic, but we learned to make the best out of it. The positive side was the validation we received from our customers that...
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As an Executive in the Healthcare industry, your team is not only looking to you for leadership but to improve their experience as they navigate the “new normal”. It’s all about changing your mindset. Everyone still has a job to do, most of us are just doing it remotely now. In the midst of re-evaluating...
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Geopointe increases Salesforce adoption, gives back valuable time to Sales Operations teams If you’re in an Operations role, likely you have an endless list of tasks to complete and not enough time to complete them all. Operations employees are commonly met with many challenges when it comes to efficiently running the supply chain, warehouses, distribution,...
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With 2021 quickly approaching, organizations are trying their best to plan for the uncertain future. Using a solution like Geopointe in this planning will provide you additional insights that your CRM data alone doesn’t give you.  To begin your planning process, you’ll want to start by reevaluating 2020.  We know, most of us would prefer...
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We are excited to share a new AppExchange milestone for the Geopointe team, not only do we have an average 4.9 star rating, but we now have over 800 reviews on our listing! The whole Geopointe team takes note of each review posted to our listing – no matter the star count – to ensure...
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With widespread temporary remote working policies, you are likely working from home and so are your customers and prospects. Although this situation can pose difficulties, especially if you’re normally a field sales or service representative, this is a great time to put your location data to good use and prospect remotely.  Remote work means your...
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With the rising number of companies moving to a temporary remote working policy, things have changed for everyone. The effect of this change may be felt the most by field sales and service representatives, as they will no longer be venturing out into the world for face-to-face time with customers and prospects. However, this new...
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Salesforce AppExchange applications (app) make life easier for Salesforce users by helping them move faster and be more productive in a variety of ways. Although there are thousands of apps on Salesforce AppExchange, outside field sales and service employees are limited to the number of apps that work efficiently in the field. To make life...
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As a sales rep, delivery driver, or service technician, travel is a large part of your role. Whether you’re making regular visits to customers, delivering goods, or servicing customers, you spend a lot of time behind the wheel and, as they always say, time is money. Because of this, it’s critical for organizations to maximize...
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