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customer success
customer success nurturing customer relationships
Relevance is Key to Customer Retention Have you heard about the yin & yang principle? Every situation has two sides. Like any other organization, at Geopointe we faced challenges with the global pandemic, but we learned to make the best out of it. The positive side was the validation we received from our customers that...
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You’ve got your plan laid out for the year; your goals are set and you’re ready to carry them out. Great! Now you’ve just got to pull the trigger and act on that plan. And that’s where you may hit a wall. It might be a short wall, but a wall nonetheless. You can have...
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No matter what time of year it is: beginning of the year, beginning of the quarter, end of the quarter, sales teams should always be on the lookout for ways they can improve their processes and, as a result, improve their sales. Anyone who’s tried to navigate their way through the Salesforce AppExchange is well...
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With Geopointe, geocoding your data has become even more flexible.  You can map multiple addresses on the same object, as well as configure where you want your geodata stored. Pinpointing your Data Here’s a question for you: where is an entity truly ‘located?’ Is it the corporate office? The retail storefront? Maybe it’s the loading dock...
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Year over year, Salesforce outdoes itself with its annual conference, Dreamforce. This year’s event was no exception. With 1,500 sessions wrapped up in 4 days, it’s impossible to see it all. Whether or not you were able to attend this year’s Dreamforce, these links will help you get caught up on the things you might...
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Back in 2012, we revamped and expanded the Help Center. That page has served us well, but we decided to start 2015 with a Geopointe Help Center facelift! The fact is, Geopointe is growing. And hey, that’s awesome – we’re glad to have every last one of you. But that also means the need for...
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