Success Stories

Doctolib Success Story

Industry
Healthcare

Location
Paris, France

Doctolib Enhances Territory Management with Geopointe.

“Enable and empower your sales team with tools that improve sales effectiveness.”

– Ludwig Offredo, Sales Operations Manager, Doctolib

 
Doctolib is the top online and mobile booking platform and management software provider for doctors in Europe. Doctolib works with over 17,000 health practitioners and 435 healthcare facilities in Europe, and is used by 6 million patients each month to manage healthcare appointments.
 
The Challenges
  • As Doctolib’s growth rate increased, they needed a way to onboard sales team members more quickly to keep their momentum going.
  • Sales reps lacked the ability to visualize their accounts and leads while in the field, which meant missed business opportunities.
  • Their territory management system was time-consuming and cumbersome. They were looking for a way to improve and scale their process.
Why Geopointe?
  • Ludwig Offredo was the first on his team to discover Geopointe. After being promoted to Sales Operations Manager, he looked to Geopointe to help him built a great field sales strategy.
  • The Routing & Optimization functionalities offered by Geopointe allowed Doctolib to optimize sales routes to reach more prospects in less time.
  • The Geographic Searching functionality allows field reps to quickly visualize accounts and prospects nearby to fill in meeting cancellations and time gaps between appointments.
  • Geopointe’s Territory Management capabilities provided an easy-to-scale process for a company in growth mode. 
  • The Mobile Check-in & Check-out feature helped sales management keep track of the team’s productivity in the field. 
The Results
  • Doctolib reduced the onboarding time of new sales reps from 12 days to 3 days, leading to a 20% increase in productivity.
  • Their sales operations team reduced the time it took to create and implement new territories by 50%.
  • The combination of Geopointe’s route optimization, geographic searching, and mobile check-in features reduced time spent on planning, prospecting, and creating routes by 75%.

View Infographic

 
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